yea, the management and the guy behind the counter are the worst. I hate going there. Its surprising how these people can retain their jobs when they treat the people who pay for their services like crap.
Today i had a worst experience at Suburbia Cinema Bandra. I went to book 33 tickets for Sunday's Percy Jackson movie, for my sons birthday, and casually asked the person at window if they had any deals for snacks, he said to meet the manager. I met the manager who informed me regarding the menu, but i was not happy with the variety, and came down to buy tickets only, and the manager followed me in the lift, when i went to the window to buy ticket, the manager went behind the booking officer & stopped him from issuing the ticket !!! because i didn't agree to buy the snack package!!! i argued on this point, and he told me to GO TO SOME OTHER CINEMA!!! THIS IS NOTHING BUT GUNDARAJ